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Heidi Washington
(Glances How-tos)

Glances works to resolve the issues surrounding employee frustration by equipping teams with the tools they need to break down boundaries between departments. Your team doesn’t need to work with artificial barricades created by multiple apps, data integration constraints, or per-user pricing obstacles. With Glances, the silos of communication are broken, allowing teams to more broadly communicate, collaborate, and cooperate to increase customer loyalty and expand sales.

Office team all with hands together ready to break a huddle

1. Break down artificial boundaries

Help your employees work as a cohesive unit by giving them access to data across all of your apps. No longer will customer support need to wait on an answer from accounting and gone are the days that your engineering team feels out of the loop. With Glances, teams can access connected apps right from their preferred work app. No extra tabs, no navigating away, and no frustrating barriers.

2. Provide real-time data insights

With a traditional integration, data syncs across platforms at a fixed schedule. Meanwhile, your team is waiting for updates and hoping for no glitches in the syncing schedule. With Glances, your team can relax as the latest data is available with just a click of a button. Each time Glances searches for new data, we retrieve the latest information available and display it. See how it works in the animation below.

Screenshot animation showing how Highlight-and-Search returning real-time data insights

3. Remove mundane time wasters

Glances reduces clicks and prevents unnecessary navigation allowing your team to engage in thought-provoking work that will propel your company forward. With distracting data-finding tasks out of the way, employees can reignite their passion in your company's mission and their roles.

4. Encourage autonomy

When given the resources to work independently, team members want to take ownership to solve problems. Use Glances to allow your front and back-end teams the customer insight they need to resolve issues. Teams will use this knowledge to confidently reduce the stress customers experience when they encounter issues. Additionally, they’ll have the context they need to better understand the full customer experience and collaborate with other teams.

Ready to simplify your workday and boost morale? Try Glances free for 14 days!

Start your free trial to connect your favorite business apps and access your data in one easy click, from any app or webpage.

More helpful steps

Schedule a demo to see the time-saving benefits of Glances in action or ask our team questions.

If you need to connect a specific app or platform with Glances that is not currently available on glances.com, please send your requests to hello@glances.com.

Find more step-by-step articles with the latest information on our support site.

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