Client Case Study: How Responsival’s Fully-Remote Team Saves Time with a Single Source of Truth

We have found that each customer has a unique combination of web apps connected to Glances in order to more efficiently complete their daily work. Since Glances works where you prefer to work, we have found that client use case stories can vary not only from business to business, but from team member to team member. Follow along as we dive into the case study findings – and don’t forget to click the full case study report, available below.
About the Customer
Responsival, LLC is a creative and digital marketing firm located in Pittsburgh, Pennsylvania. The team collaborates with brands of all sizes to create memorable, data-driven digital experiences that empower clients to connect with their customers, communities, and sense of purpose. When they realized it was time to scale the way they accessed information across various apps and platforms, Responsival searched for a solution that would enable their team to view customer data quickly and from a single source of truth.

Tech Stack Overview
The team at Responsival relies on the following Software as a Service (SaaS) apps to perform work functions on a daily basis:
Current Challenges
With roles focused on marketing, web design and development, project management, customer success and more, Responsival relies on their digital consulting expertise and tech stack of Software as a Service (SaaS) apps to successfully help their clients' unique needs, every workday. Like most businesses, there are a few obstacles they are currently faced with, such as:
1. Managing a remote team and work environment
Without a physical office, having one source of truth for accessing their customer data is pivotal to their team.
2. Knowledge gatekeepers
Oftentimes, information about a specific system is held in the knowledge-base of one or two individuals, creating problems for other teammates when trying to access key information in a timely fashion.
Why Try Glances?
Responsival decided Glances was the best solution to meet their needs because it works with the apps in their current technology stack (plus many others if their needs change in the future), it does not require any coding, and it quickly shows the data they need in a single view, in real time. This is key for their remote team to be on the same page, despite distance.
Glances is a no-code integration platform that works on any webpage you visit and within any app you use, offers web and mobile access, and features in-app functionality with popular workplace platforms like monday.com. For the team at Responsival, it is readily available in the unique ways each teammate prefers to get their work done more efficiently.
Get this customer’s full case study report sent directly to your inbox using the form below, so you can determine if Glances is the right productivity-boosting platform for your team as well. You can also check out our collection of client case studies on our website at glances.com/case-studies.
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