Rocket.Chat and Glances: Your Ability to View Live Chat Data in Any App has Launched!

Access Rocket.Chat conversations when and where you need them, using Glances

With security at the forefront, Rocket.Chat is an open-source communication platform that helps you safely collaborate and message with anyone: colleagues, customers, partners, etc. If you currently use Rocket.Chat, you can accomplish more during your workday with the ability to view your live chat conversation data while working in any app outside of Rocket.Chat, all made possible by the Glances no-code integration platform.

Whether you rely on HubSpot, Mailchimp, Asana, Stripe, or any other tools in your SaaS stack, Glances empowers you with a single view of your customer insights and personal tasks data across multiple apps, in real time! Get the big-picture view you need no matter the platform you’re working in.

Snapshot of what Rocket.Chat data you can see

When Rocket.Chat is connected to Glances, you can effortlessly glance at the data categories below within any app, platform, or webpage you are working in. Need to see a specific view or data set? Contact our team to discuss custom options for your business.

• Rocket.Chat My Open Conversations
• Rocket.Chat All Open Conversations

3 immediate ways to view Rocket.Chat live chat data using Glances

Glances acts as your go-to hub for viewing customer insights and personal tasks across all apps, unifying your once-siloed information so you can feel more organized, crush productivity, and get back in control of your workday goals. Below are the 4 major pathways for using Glances to access your Rocket.Chat conversations and more from various apps and platforms in one simplified view:

1. By Browser

Once the browser extension is installed and you have connected your favorite apps, Glances will stamp a data point, such as an email address, that displays on the webpage you are viewing. To see data associated with that email, click the stamp. Alternatively, you can use the Glances widget in the corner of the page to see relevant data, including the ability to search by any name or email address. Consistent with the Glances web app, you will also see the My Daily Glances tab, which shows your personal tasks data across apps, such as: upcoming meetings, to-dos, and much more.

2. By Web and Mobile

If you have an internet connection, you can access your Glances from anywhere, on any device. Log in to your glances.com account, locate the top search bar, then enter any contact’s name or email address to view any related data across your apps. For the best mobile experience, go to m.glances.com, log in, and start your search.

3. By Other Apps

Glances has in-app functionality with workplace platforms like monday.com. Learn more about connecting these two powerful platforms and stay tuned for more in-app product launches.

Glances is your go-to hub for multiple apps, not just Rocket.Chat

You already depend on Rocket.Chat every day for managing your communication and collaboration needs, but we realize you likely spend a lot of time in other platforms important to your job. Finding both personal tasks and customer insights within various web apps is a huge, time-consuming struggle. Allow Glances to bring your favorite apps together, securely showing your data in a single view from whatever app you are using.

Try Glances with Rocket.Chat (and all your apps!) to supercharge your workday

Start your free trial to connect your business apps and access your data in one easy click. If you already use Rocket.Chat, you can get it connected to Glances by finding the Rocket.Chat app when you are logged in to your Glances account.

More helpful steps

Schedule a demo to see the awesome benefits of Glances in action or ask our team questions.

If you need to connect a specific app or platform with Glances that is not currently available on glances.com, please send your requests to hello@glances.com.

Find more step-by-step articles with the latest information on our support site.