Sidekick vs Glances In-Depth Review

During your workday, how often are you searching for information? How far away is customer data? Do you have to navigate away from your preferred workspace to see information you need to complete tasks? How much wasted time is spent on simple, mundane to-dos, like sending invoices or creating new customers in your CRM? While workplace apps are in abundance, once you find the right combination to solve your daily issues you may start feeling the negative effects – such as having to search for data across multiple apps or the inability to access information in a flash. That’s why finding a simplified workspace solution to create more efficient workflows is a top priority for you and your team.

With several productivity apps on the market, finding a true side-by-side comparison of similar features and benefits can be tough, so we’ve done the work for you. Check out our comprehensive product review that will walk you through the differences between Sidekick, a browser that pulls together your resources, and Glances, a tool that provides a simplified customer view no matter where you are working.

What factors to consider

When considering software, you may want to take into account the following categories for a well-rounded approach at choosing the best product for your team’s daily needs:

1. Accessibility: Will my team have access to the data no matter what app they’re working on? Do we have the technology to support this solution?

2. Privacy: Will my customer data be safe? Does the solution use secure technology to ensure our data stays secure?

3. Cost: Can we afford this solution? Will implementation take additional time from our development or engineering teams?

4. Proactive Data: Does this solution proactively supply our team with customer data? Does it save time and effort to reduce the burden teams feel?

5. Workflow Supports: How does this solution fit into our workflow? Can we multitask across apps and enhance our current workflows?

In an effort to simplify our customer’s search for the perfect solution, we’ve put together a thorough Sidekick product review and how it compares to Glances based on the five considerations mentioned above. Let’s start with a quick overview of what each product does and how it looks.

Product overviews

Sidekick advertises that they are a browser designed for work by bringing together the web tools you use on a daily basis. Below is a quick product shot to show how Sidekick appears and helps users organize their apps, favorite websites, and more.

Glances is a no-code integration platform that simplifies your work, acting as your go-to hub for customer insights and personal tasks. Using the Glances browser extension, you get a single view of relevant customer data directly in the app or webpage you are viewing. In the product shot below, the user is working in SugarCRM and has used Glances to Highlight and Search a customer’s name. In seconds, they can view real-time data (and perform actions) related to this unique customer, across their many connected apps.

Sidekick vs Glances: Accessibility

Sidekick is downloaded to your desktop and is available for Windows, Mac, and Linux. Sidekick’s goal is to provide the user with the ultimate online work experience by pulling in your commonly used workplace apps.

Glances works as a browser extension available across multiple platforms and apps, plus offers online, mobile, and in-app functionality with platforms like monday.com. Glances supports popular web browsers on both Mac and Windows, such as Chrome, Firefox, and Edge.

Sidekick vs Glances: Privacy

Sidekick keeps your private data, such as browser history, cookies, and passwords, on your local device rather than storing them on a cloud or collecting them.

Glances values your data and uses the latest security methods to keep you safe. When a search is completed within Glances, the data is encrypted and directly sent to the browser extension. We do not store customer information or app data other than the minimally required data to authenticate apps.

Sidekick vs Glances: Cost

Sidekick has a free version that has limitations of features. They also offer two paid plans that begin at $8 per user, per month. Their team-specific features are part of their paid Team plan, whose prices are not currently made public.

Glances is low-cost and starts at $14 per user, per month. Because only one admin needs to connect apps within Glances for your team to view data, you can also help your company save on license/seat costs of your other existing apps. Setting up Glances is straightforward and intuitive, which requires no team downtime or valuable developer time.

Sidekick vs Glances: Proactive Data

Sidekick allows users to switch to the apps they need within the Sidekick browser. Apps are conveniently located along the left of the browser for one-click access to the app itself. Sidekick also has password sharing options for more easily accessible apps. However, Sidekick doesn’t pre-search data based on the customer you’re viewing or provide data nudges. To see data from within Sidekick, you would click the app name and search for the customer whose data you need to see.

Glances is proactive at pushing customer data directly to you and provides flexible search options to reduce unnecessary clicking and searching. For example, for a Zendesk agent to view a customer’s QuickBooks data, they would only need one click.

Sidekick vs Glances: Workflow Supports

Sidekick is focused on app accessibility and does not offer workflow supports at this time.

Glances encourages teams to work in their preferred app by having Actions to manage tasks in their workflow. Actions allows teams to complete actions in other apps with just a few clicks without navigating away. Working in Mailchimp but need to send a FreshBooks estimate or re-send a QuickBooks invoice? Perhaps you need to send an application from Clustdoc from your inbox. All are possible using Glances.

What is best for my business?

If you need a more focused workspace where apps are a click away, Sidekick may be the right option for you. If you find yourself needing to continuously move between profiles, such as switching from one email account to another, in order to do your work Sidekick offers the ability to create and navigate between workspaces and app accounts. For example, if you have two or more businesses, Sidekick would offer you the ability to quickly swap between accounts.

Glances is a good selection for teams that need a holistic customer view with quicker access to their data. For teams eager to view data across apps, Glances offers the ability to work across workplace apps without navigating away. Glances unique Actions feature also allows for efficiently completing tasks across apps. Glances reduces wasted time by using minimal clicks and keystrokes to complete your workflow.

Are you also considering products like Command E or Shift? Check out our Command E vs. Glances and Shift vs. Glances reviews.

Ready to simplify your work? Try Glances free for 14 days!

Start your free trial to connect your favorite business apps and access your data in one easy click, from any app or webpage.

More helpful steps

Schedule a demo to see the time-saving benefits of Glances in action or ask our team questions.

If you need to connect a specific app or platform with Glances that is not currently available on glances.com, please send your requests to hello@glances.com.

Find more step-by-step articles with the latest information on our support site.